Call summary :

Tech for Good is a comprehensive program donating software, expertise, and financial support to nonprofit organizations tackling a wide range of social problems. By leveraging the power of Customer Experience (CX) tools, our partners are able to improve efficiency and magnify their impact, achieving their mission at a greater scale. From 2018 to 2021 we donated over $7M in products to over 110 nonprofits globally.

Tech for Good has two main goals:
- Provide nonprofits with Zendesk software and grants to help them serve more people and create more impact among vulnerable populations;
- Partner with nonprofits that provide workforce development training for careers in customer experience (CX) to historically marginalized and underrepresented groups.

We support organizations that contribute to the Zendesk Foundation’s impact areas:
- Foster community - enable connections that offer support and allow people to thrive;
- Promote resilience in a time of crisis - safeguard against disaster and reduce human suffering;
- Create career pathways into tech - close the economic opportunity gap and reduce unemployment

To apply for software donations and grant funding, please fill out the Tech for Good application form. Grant funding is available through our Impact Awards. You can indicate your interest in applying for the Impact Awards by checking the relevant box on the application form.

Who can apply?

The Zendesk Impact Awards are open to nonprofit organizations that would like to use Zendesk software to directly serve beneficiary communities. Zendesk will accept applications until 11:59 PST on November 1, 2023.

Organizations and their proposed projects should fit within the Foundation’s core focus areas of fostering community, promoting resilience in times of crisis, and creating career pathways in tech. Applicants may also provide workforce development programming and display an interest in Zendesk’s Career Pathways Program. Applicants are invited to describe how their organization or project fits into these areas within the application.

How much will be awarded?

The Impact Awards will provide multiple awards between $10K to $50K per organization for a total of up to $380,000 in available funding. Zendesk Tech for Good will provide free product and software donations up to $380,000 in value and Pro Bono support as needed. The Zendesk Foundation reserves the right to change the award amounts at any time.